Is your order not exactly what you expected? We are sad to hear it, but not to worry: you can return it to us. In accordance with the Distance Selling Act, you have the right to a trial period. The trial period (14 days) starts the day you receive the parcel from us. Within this period, you are entitled to cancel the purchase (without stating a reason) and return the product. In order to exercise this right, we ask that you complete our withdrawal form as best you can.
Products you return pursuant to the Distance Selling Act must be returned in the original condition (and if reasonably possible including the original packaging). If you do not comply with the above, you reserve the right to refuse the return. In case of an accepted return, we will refund the purchase amount within 14 days. You are responsible for the costs and risk of returning a product. We recommend you use a registered service to return your package.